Because apparently I wasn't stressed out enough already...

[rusty_halo]

I ordered Christmas gifts for my family on Amazon.com on December 12. All items were in stock, available now, and sold by Amazon.com.

Amazon JUST sent me an email telling me "Oops, sorry, turns out it's taking longer than expected to find one of your items, so your order won't arrive until after December 26."

Um, hello, THEY'RE CHRISTMAS PRESENTS. And I ordered way early!

They won't even let me cancel the order or expedite the shipping.

So either I give my family nothing for Christmas and ship it all later, or else I have to go to Barnes & Noble and hunt all this stuff down in real time, then bug Amazon for a refund when the stuff eventually arrives.

*cries*

*urges friends to avoid Amazon for important purchases*

Comments

[witling.livejournal.com]

Oh no!! What a frackin' hassle. I'm so sorry, and I hope Amazon makes good on this for you. @!#@!!!!#@!

[redeem147.livejournal.com]

Could you print off pictures of the covers and give them on Christmas, then pass on the actual books when they arrive?

Profit is freaking amazing. I actually watched it when it was on Fox, so that's me and Dave Greenwalt. Maybe Adrian Pasdar.

[irfikos.livejournal.com]

i am also a big fan of the "super-saver shipping" so i understand.

since they had assured you initially that they would get it to you before xmas, can you insist that they ship the available stuff NOW (for free, of course) and ship the OOS item later?

it seems only reasonable that they would do this. i think that if you pressed the matter they should relent.

i can't say for sure though, because aside from a couple returns, I've never had a bad experience w/amazon. even the returns went swimmingly.

in the meantime, you could make clever little IOUs with pics of the actual item. this comes from someone who give b-day presents about 6 months late, just because i'm horrible with dates.

[soundingsea.livejournal.com]

This actually sounds familiar, like someone on lj ranted about amazon doing the same damn thing to them last year.

Actually, it might have been me.

My condolences. At least returns to amazon aren't hard.

[cindergal.livejournal.com]

That's weird. They sent me an email and said that they would expedite shipping for free during the holidays if anything like that were to happen - which it didn't. I would push the issue and see if they won't overnight it.

[harmonyfb.livejournal.com]

This is why my shopping is usually done by Thanksgiving (in fact, my giftmas shopping starts next month.)

[thedeadlyhook.livejournal.com]

Ugh, that sucks! Here's to hoping that the stuff gets to you on time anyway. Sometimes the mail does come through.... sometimes.

[raskazzptitsa.livejournal.com]

Ugh! That is so, so annoying, I'm so sorry for you. I normally love Amazon, but I needed a book for a paper with an approaching deadline. I paid through the nose for overnight shipping, and it arrived...three weeks later. By then I'd already had to buy it in the store since the paper was due. They still, of course, charged me the ridiculous price of the overnight shipping. Feh.

[james-translate.livejournal.com]

Arg.
Brings back memory of the only time I ordered something from Amazon for Christmas. It arrived mid-January, despite their claim that sure, it was still time to order for Xmas when I did it.

Oddly enough, I've never trusted them again for gifts for special occasions...

Did you find a solution?